Chic Mermaid Sweetheart Wide-Strap Slit Lavender Train Formal Gown

We offer free custom sizing service for all dresses.If you want to customize the size, please refer to the picture above to measure your size, then fill in the form below and send it to us.
BUST: ______ cm/inch
WAIST: ______cm/inch
HIPS:_______cm/inch
HOLLOW TO FLOOR:_______cm/inch
HEIGHT:_______cm/inch
For dresses WITH sleeves, we need the following extra measurements(In inches or cm):
Arm length =
Arm hole =
Shoulder to shoulder =

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
♦ Total Delivery Time = Production Time + Shipping Time
Production time: 10-15 Days(Due to the peak season, there are more orders and the processing time is longer,you can place your order in advance.)
Production time depends on the complexity of the dress's craftsmanship.

Delivery to the USA:
-Standard Shipping：8-15 days
-Expedited Shipping:  5-8 days

Shipping fees and delivery times vary for other countries.If there are major holidays, the delivery time of all orders may be delayed. If time is urgent, you can contact us.

Return Policy

Standard sizes are returnable within 7 days of receipt. Custom color and Custom size is not supported to return.

All colors are customized except for As pictureAll returnable items must be unwashed, unworn, and in original condition with yellow return tags need to be kept intact!

Standard sizes are returnable within 7 days of receipt. Custom color and Custom size is not supported to return.
All returnable items must be unwashed, unworn, and in original condition with yellow return tags need to be kept intact!

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, UPS, FedEx, USPS,SF Express and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order.

P.O. Box addresses cannot be delivered to, then you must provide us with a physical address by email.

When placing an order, please make sure that your shipping address is complete and correct (province, city, zip code, phone number, etc.)!! If the address is wrong or incomplete, your package will be difficult to deliver or will be destroyed.
If there is any problem with the address after placing the order, please contact our customer service by email in time to modify your address.

Care & Storage

• Hang and store the dress in a shaded and dry place.
• If available, use the inner hanger straps to assist with hanging.

Cleaning & lroning

• Dry clean
• Hand wash
• Do not machine wash
• Wash separately
• Low iron
• Steam ironing